What language is the exhibition in?
The exhibition is in French and English.
What is the recommended age?
There is no age recommendation. Admission is free for children under 5.
How long does it take to visit the exhibition?
Generally, visitors spend around 60 minutes in the exhibition.
Is it possible to reserve a seat?
No. Benches are available subject to availability.
Is it possible to take photos or film in the exhibition?
Yes, but without a tripod and for private use only.
Can I bring bags and backpacks into the exhibition?
Bags and backpacks must be no larger than A4, otherwise they must be deposited in the checkroom for a fee.
Are pets allowed in the show?
No, pets are not allowed in the show. Service dogs are an exception.
Is there an exhibition store with merchandise?
Yes, there’s a store with a wide selection of books, accessories, decorative items and other products.
What items are not allowed in the exhibition?
The following items are prohibited on the premises and will be confiscated by security personnel:
- all beverages in glass bottles, cans, PET bottles and tetra-bottles
- gas bombs, dyes, corrosive substances or substances otherwise harmful to health
- foodstuffs of all kinds
- glass liquids, cans and other containers
- professional cameras, video cameras and recording devices of all formats, selfie stick
- laptops, tablets, computers
- weapons of any kind, objects that can be used as weapons or projectiles, laser pointers
- backpacks and bags larger than A4
- sports equipment such as roller skates or kickboards
- banners, signs larger than A2 and flags with stems over one meter long
- fireworks, sparklers, smoke bombs, other pyrotechnics and bengals, including launching devices
- animals (with the exception of guide dogs)
- objects, clothing and/or media with racist, xenophobic, violent or discriminatory content.
Prohibited items may be deposited on payment of a fee.
What are the opening hours?
Open from Tuesday to Sunday, from 10am to 7pm, special late opening hours until 9pm on Friday evening.
Last admission 1h15 before closing time (last admission at 2.45pm on December 24 and 31).
The exhibition will be closed on December 25th and January 1st.
What is a time slot ticket? Why should I buy a presale ticket? Why should I buy a presale ticket?
Each ticket is valid for a certain time slot during which you are admitted to the exhibition. You decide which time slot your ticket is valid for when you reserve (online or at your point of sale).
What is a flex ticket?
The purchase of a flex ticket allows you to visit the exhibition on the date of your choice without prior reservation.
What happens if you are earlier or later than the time slot you reserved?
If you arrive a little earlier or a little later than the time slot you reserved, you may have to wait at the entrance. That said, tickets purchased remain valid for the day reserved. After entry, there is no limit to your stay in the exhibition – during opening hours.
For how many people is the family ticket valid?
The family ticket is valid for up to 4 people: 2 adults and 2 children under 15, or 1 adult and 3 children under 15 for each additional child, an additional ticket at the normal child rate is required.
Where is the exhibition located?
Avenue des Bergières 10
Is it possible to reach the exhibition by public transport?
The Beaulieu Convention Center is easy to reach from Lausanne railway station or the city center, using lines 3 and 21 of the Transports Publics Lausannois.
How do I get to Beaulieu by car?
Lausanne is a motorway hub in French-speaking Switzerland, and the Beaulieu Lausanne Convention Center is just 5 minutes from the Blécherette exit of the A9 highway. It has an underground parking lot with over 500 spaces. Levels P2 and P3 have parking spaces reserved for people with reduced mobility, and level P1 has charging stations for electric vehicles.
- Opening hours: 24/7
- Capacity: 500 covered spaces available on 4 levels
- Accessibility: direct elevator access to main building and gardens
- Disabled access: one reserved space on level P2 and 3 spaces on level P3
- Payment: 4 cash desks on level P1 and one in the gardens. Credit cards accepted Credit cards accepted
- Electric vehicles: 2 spaces equipped with recharging stations on level P1
Please note that if the Beaulieu site is very busy (exhibitions, theatre, etc.), the Beaulieu car park may be full. We offer two solutions:
Can I bring a stroller?
In principle, strollers are allowed on the premises. Please note that it is forbidden to bring food and drink. For safety reasons, we reserve the right to restrict access to the exhibition to baby carriages in isolated cases (e.g., in the event of heavy traffic).
Is the exhibition easily accessible to people with reduced mobility?
The exhibition is fully accessible to people with reduced mobility. One disabled parking space is reserved on level P2 of the parking lot, as are 3 spaces on level P3.
Can I bring my pet?
Pets are not allowed (except for guide dogs on presentation of proof).
Is it possible to eat inside the exhibition?
No, food and beverages cannot be taken inside the exhibition.
Is there a restaurant?
Adjacent to the theater is the Italian restaurant “Quintino”, serving delicious homemade dishes, carefully prepared and elegantly presented.
LOST AND FOUND
I've lost something, how can I find it?
If you’ve lost something, please send an e-mail to: email@example.com
Is it possible to celebrate a birthday at the exhibition?
It’s perfectly possible to organize a child’s birthday party in the fascinating universe of Tintin. We invite you to contact us at the following e-mail address: firstname.lastname@example.org
Would you like to organize a private viewing of the exhibition?
Please contact us at the following address if you would like information about privatizing the exhibition Tintin, L’Aventure Immersive: email@example.com
Can’t find the answer to your question?
You can reach us by phone: 0900 229 229 (CHF 1.19/min.) or by e-mail to: firstname.lastname@example.org